Wedding rings in Prague from Brilas – you will love them!
Brilas wedding rings have been present on the Czech market since 2005 and have serviced thousands of customers since then. The rings production is custom-made, based on the individual client‘s preferences.
"We focus on three key pillars: top quality wedding jewellery with unique design, great prices and unrivaled customer care provided by our experienced and engaged employees" says Martin Kubíček, the owner and executive director of Brilas.
The customer-centric philosophy proved to be the right direction for the company. Brilas have been rapidly growing, keeping extremely high level of customer satisfaction monitored, among others, by the Heureka.cz portal.
“Our long-term goal is to transform the market from what it is now. Most of our competitors are product-centric, careless and sometimes even arrogant, focusing namely on marketing and sales.
For Brilas customers are not just a means of generating profit, we truly value each and every of them and do our very best to make them satisfied. Their overall customer experience when they encounter our brand is what really matters to us.”
Brilas went even further and introduced an online reservation system for their customers to ensure they have as much time as needed for their important decision.
”Our online reservation system limits the number of customers we are able to service at a time. From a business perspective it means we deliberately decrease our earning potential. But our customers are delighted to have the time, privacy and care they need when choosing the wedding rings. And they themselves confirmed that is the way we want and have to go”, continues the company owner.
It is apparent from the customer reviews on Heureka.cz that Brilas truly have a lot to offer. The widest range of products, spanning classic, white, red gold and silver proves that the company is keen on satisfying literally every customer.
“Every customer deserves the best and it is up to them to define what the best means. Be it luxurious gold rings with brilliants or simple silver rings, we are there to help and care.”
In line with the company business philosophy Brilas have paid a lot of attention and effort to the development of their branch network.
“We started as an online business but our customers wanted us to have also stores that would help them choose. Our customers love the combination of the online and physical environment since they want to have more than just one option. And if it is important for our customers it is important for us too. We will continue in rapid development of our branch network across the Czech Republic and we are also planning an international expansion.”
Come and check out our brand new trendy designs!
MORE WEDDING RINGS >>
You can see our WEDDING RINGS IN PERSON IN OUR STORE BRILAS in Prague 5 Bussines Park Kosire with english speaking attendant >>